How to show your users you value them



Kevin Hale, founder at online form building site Wufoo, gives examples of how his startup showed their users that they cared about them, creating a passionate following.







Task

1. Think of 3 potential systems you can put in place to show your users that you're passionate about pleasing them, for example progress updates and Christmas cards, go into detail.



Discussion

Discuss the lesson content, ask the community questions about how to apply it to your startup and give advice to others.

Submit a Comment


Next Up


Respond to user pains to turn them into your most powerful champions

Presented by Walker Williams: Founder at Teespring

Treat your long term users like you treat your spouse

Presented by Kevin Hale: Founder at Wufoo

Share This